Privacy Policy, Cancellation & Refund, Shipping and Delivery Policy
This Privacy Policy describes how VIMS ENTERPRISE ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our SaaS website vimscard.com ("Website"). This Privacy Policy applies to all users of the Website.
1. Information We Collect
We collect several types of information from and about users of our Website:
Information You Provide Directly: We collect information that you provide directly through the Website, such as:
Contact information: name, email address, phone number, company name, job title
VCard information: name, contact details, company information, photo (optional)
Billing information: credit card number or other payment information (if applicable)
Usage data: information about how you use the Website, such as the features you access and the content you view
Information Collected Automatically: We collect certain information automatically when you use the Website, such as:
Log data: IP address, browser type, operating system, referral URL, device information, and date/time stamps
Usage data: information about how you interact with the Website, such as the pages you visit and the features you use
2. Use of Information
We use the information we collect for several purposes, including:
To provide and operate the Website
To process your VCard information and generate VCards
To send you information about our products and services, including marketing and promotional communications
To personalize your experience on the Website
To analyze how the Website is used and improve our services
To comply with legal and regulatory requirements
3. Sharing of Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These third-party service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.
We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.
4. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Your Choices
You have several choices regarding your information:
You can access and update your information through your account settings.
You can unsubscribe from marketing and promotional communications by following the instructions in those communications.
You can choose to delete your account by contacting us.
6. Security
We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee the security of your information.
7. Children's Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information from our records.
8. International Transfers
Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. By using the Website, you consent to the transfer of your information to these countries.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
This Privacy Policy is effective as of December 31, 2024.
Cancellation and Refund policy
This Cancellation and Refund Policy outlines the terms under which you can cancel your subscription to vimscard.com , a VCard SaaS service operated by VIMS ENTERPRISE ("we," "us," or "our").
1. Cancellation
You can cancel your subscription to vimscard.com at any time. Here's how:
Through your Account Settings: You can cancel your subscription directly through your account settings on the vimscard.com website.
Contacting Us: You can also cancel your subscription by contacting our customer support team at mail: bee@vimscard.com or Ph: 6383727171.
2. Refunds
Our refund policy depends on your billing plan and the time of cancellation:
Free Trial: If you cancel your subscription during the free trial period, you will not be charged.
Monthly Billing: For monthly subscriptions, you will receive a full refund if you cancel within 3 days of your initial purchase. After the 3 day window, no refunds will be issued for the remaining portion of the month.
Annual Billing: For annual subscriptions, no refunds will be issued after purchase. However, you will not be charged again for the next billing cycle upon cancellation.
3. Exceptions
We reserve the right to deny a refund request if:
You have exceeded the refund window outlined above.
You violate our Terms of Service.
4. Prorated Refunds
We do not offer prorated refunds for unused portions of a subscription period.
5. Cancellation of Service by Us
We reserve the right to cancel your service at any time for any reason, with or without notice. In such cases, we will provide you with a prorated refund for the remaining portion of your subscription period.
6. Contact Us
If you have any questions about this Cancellation and Refund Policy, please contact us:
By email: bee@vimscard.com
By phone: 6383727171
Shipping & Delivery
vimscard.com (operated by VIMS ENTERPRISE) provides a VCard SaaS service, which is a digital product delivered electronically. Therefore, there is no physical shipping or delivery involved. Here's how you can modify your existing terms and conditions to reflect this:
1. Remove references to shipping and delivery:
Since there's no physical product, remove any sections or clauses related to shipping timelines, costs, or delivery methods.
2. Highlight digital delivery:
Briefly explain in your Terms and Conditions that vimscard.com is a SaaS service and VCards are created and delivered electronically. You can state that upon successful account creation and VCard customization, the VCard will be readily available for access and download within the platform.
Here's an example clause you can add to your Terms and Conditions:
Delivery:
vimscard.com is a Software as a Service (SaaS) platform. VCards created through our service are digital products and are not delivered physically. Upon successful account creation and VCard completion, your VCard will be available for access and download within the vimscard.com platform.